FindIT Basecamp

SaaS Command Center for Endpoint Identification and Recovery

FindIT Basecamp is the control plane for physical endpoint identification and recovery operations. The tenant-scoped portal authenticates operators and device components, tracks status, and coordinates recovery actions.

Video Overview

Watch FindIT Basecamp in action

A short walkthrough showing how Basecamp coordinates Scout, Tabs, and recovery workflows.

What Basecamp Does

  • Provides tenant-based sign-in access for IT operators.
  • Manages Scout and mobile enrollment through rotatable enrollment tokens and generated tenant API keys.
  • Shows latest Scout and Tab heartbeat status, including online state, battery level, pairing presence, and last-seen time stamp.
  • Queues FindIT Mode start/stop commands and tracks command acknowledgements.
  • Maintains per-tenant event history and searchable host context (including hostname aliases).

Built for Operational Teams

  • Tenant isolation is enforced across users, devices, API keys, and command queues.
  • Operator tools support tenant provisioning, tenant admin bootstrap, and API key lifecycle tasks.
  • Tenant settings include session timeout, theme/accessibility preferences, and Scout alert-message control.
  • Designed to complement your existing endpoint-management stack with physical recovery capability.

Zero Trust and Security by Design

Basecamp follows a zero-trust communication model: no Scout agent, Tab, or service path is trusted by default. Scout and Tabs must continuously present tenant context plus valid credentials before Basecamp accepts check-ins, enrollment, or command traffic. Access is scoped to the minimum tenant boundary needed for each action, and enrollment/API credentials can be rotated or revoked to immediately cut off trust.

This architecture direction aligns with Executive Order 14028 priorities around zero trust, strong identity, encryption in transit/at rest, and auditable event handling for incident response operations.

Today, Basecamp can be positioned as having strong zero-trust alignment direction and a solid technical control foundation in access control, identity handling, and event visibility. In production, Basecamp is designed to accept only HTTPS traffic with TLS 1.2 or newer.

For the operational context around physical endpoint identification and location, see the Physical Endpoint Location guide.