FindIT Basecamp

SaaS Command Center for Endpoint Recovery

FindIT Basecamp is the command center for your endpoint search and rescue operations. This tenant-scoped cloud portal authenticates IT operators, Scout agents, and FindIT Tabs, tracks device heartbeats, manages endpoint records, and initiates FindIT Mode from anywhere.

What Basecamp Does

  • Provides tenant-based sign-in access for IT operators.
  • Manages Scout and mobile enrollment through rotatable enrollment tokens and generated tenant API keys.
  • Shows latest Scout and Tab heartbeat status, including online state, battery level, pairing presence, and last-seen time stamp.
  • Queues FindIT Mode start/stop commands and tracks command acknowledgements.
  • Maintains per-tenant event history and searchable host context (including hostname aliases).

Built for Operational Teams

  • Tenant isolation is enforced across users, devices, API keys, and command queues.
  • Operator tools support tenant provisioning, tenant admin bootstrap, and API key lifecycle tasks.
  • Tenant settings include session timeout, theme/accessibility preferences, and Scout alert-message control.
  • Designed to complement your existing endpoint-management stack with physical recovery capability.

Zero Trust and Security by Design

Basecamp follows a zero-trust communication model: no Scout agent, Tab, or service path is trusted by default. Scout and Tabs must continuously present tenant context plus valid credentials before Basecamp accepts check-ins, enrollment, or command traffic. Access is scoped to the minimum tenant boundary needed for each action, and enrollment/API credentials can be rotated or revoked to immediately cut off trust.

This architecture direction aligns with Executive Order 14028 priorities around zero trust, strong identity, encryption in transit/at rest, and auditable event handling for incident response operations.

Today, Basecamp can be positioned as having strong zero-trust alignment direction and a solid technical control foundation in access control, identity handling, and event visibility. In production, Basecamp is designed to accept only HTTPS traffic with TLS 1.2 or newer.